iongacor Privacy Policy

This page describes what we collect when you use iongacor and how we keep that data protected. We operate an online entertainment platform available where local law permits, serving users across Indonesia and other supported jurisdictions. Our commitment is to handle your information transparently and securely.

We collect personal data only to deliver our service — account verification, payment processing, game access, and customer support. We do not sell your data to third parties. This policy outlines your rights and our obligations under applicable data protection law.

What we collect on iongacor

We collect information in three categories: account data, transaction data, and usage data. Account data includes your email, phone number, full name, date of birth, and identity document (KTP, passport, or equivalent). We request this during registration and KYC verification to comply with anti-money-laundering rules and to confirm your age and jurisdiction eligibility.

Transaction data covers your deposits, withdrawals, and game activity. When you fund your iongacor account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, method, timestamp, and status. We retain this data to process refunds, detect fraud, and meet regulatory reporting obligations.

Usage data includes your login times, game selections, session duration, and device information (browser type, IP address, operating system). We use this to improve platform stability, detect abuse, and personalise your experience. We do not track your behaviour outside iongacor.

How we use your data on iongacor

We use your data to operate the platform, verify your identity, process payments, and comply with law. Specifically, we use your email and phone to send account notifications, withdrawal confirmations, and security alerts. We use your identity documents to confirm you are of legal age and resident in a jurisdiction where iongacor services are available.

We analyse usage patterns to detect fraud, money laundering, and account abuse. If we notice unusual activity — such as rapid withdrawals from a newly created account or logins from multiple countries in a short time — we may freeze your account pending review. This is a standard precaution, not an accusation.

We do not use your data for marketing without your consent. We do not share your data with advertisers, data brokers, or social-media platforms. We may share limited data with payment processors (mobile banking, local payment, online payment, etc.) only to the extent necessary to complete your transaction.

Third-party processors and data location

Our servers may sit outside your jurisdiction. We use cloud infrastructure in Southeast Asia and may use processors in other regions for backup and disaster recovery. By using iongacor, you consent to your data being processed and stored outside Indonesia if necessary for service continuity.

We work with payment gateways, identity-verification vendors, and customer-support platforms. These processors sign data-processing agreements and are bound by confidentiality. We do not permit them to use your data for their own purposes.

Your rights and contact

You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team via the iongacor platform or email. We will respond within 14 days. If you believe we have mishandled your data, you may lodge a complaint with your local data-protection authority.

We retain your data for as long as your account is active, plus seven years for regulatory compliance. After account closure, we delete most personal data within 90 days, except where law requires longer retention.

This policy applies to all users of iongacor, whether accessing via desktop browser, mobile app, or progressive web app. We update this policy periodically. Material changes will be notified via email or in-app message. Continued use of iongacor after an update constitutes acceptance of the revised policy.

We at iongacor believe that transparency and security are the foundation of trust. Your data is yours — we are custodians, not owners.

For questions about this policy or to request data access, contact us through your iongacor account dashboard or reach out to our support team. We are available to clarify any aspect of how we handle your information.